Wednesday, May 12, 2010

eBay is Anti-Seller and Anti-Small Business

I have enjoyed selling and building an eBay business for 12 years now.  But, things have changed, and not in a good way.

In December 2009 I had 100% positive FeedBack.

In May 2010 my FeedBack is 93.4%.

Recently, four Buyers have blatantly taken advantage of eBay's No Negatives to Buyers policies.  There has been an attempt to scam me out of upgrades to merchandise, and outright lying to eBay in order to circumvent my No Return Policy.  eBay, and their monetary branch PayPal, have deemed it their legal right to just go into my bank account and refund a Buyer against my objections.  I've been in business over 30 years and something does not ring right with this.  After all, the lower your score/Star rating, the harder you have to work to maintain eBay's so-called Selling Standards or risk suspension.  The more sales you make, the more fees paid to eBay/PayPal.  Do we see a pattern forming here?

Where does a service company, in this case eBay, have the right to tell their clients how to run their business?

I would love for some legal entity to set up a sting to see if , in fact, some of these *dissatisfied Buyers* work for eBay/PayPal and are deliberately looking to drive out small businesses.

And I wish a Federal banking agency would audit eBay/PayPal's practices.

In the meantime, I think it's time to grow my Etsy and brick & mortar shops.

1 comment:

  1. Ebay has definitely been for the Buyer in most instances. I am sorry for your experiences and hope Etsy will bring you luck.
    Aquabluerose XX